Welcome to Expo XT Hub
Your Integrations
Webex Calling
DisconnectedSign in with your Webex account. Metropolis automatically connects to your Calling analytics. One-click setup.
Features
- Cradle to Grave Reports
- Manage Hunt Groups
- Abandoned Calls
- Call Queue Analytics
- User Adoption Metrics
Webex Contact Center
DisconnectedSign in with your Webex account. Accept permissions to start collecting agent and queue data. Full contact center visibility.
Features
- Agent Performance Dashboard
- Queue Performance Metrics
- Customer Journey Mapping
- Real-Time Monitoring
- Historical Trend Analysis
Cisco UCM
DisconnectedWe walk you through pointing your call records to the Metropolis collector. Guided setup takes about 10 minutes.
Features
- CDR/CMR Analysis
- Trunk Utilization
- Endpoint Inventory
- Call Volume Trends
- Capacity Planning
Microsoft Teams
DisconnectedConnect your Microsoft Teams environment to visualize calling and meeting analytics with Power BI dashboards.
Features
- Teams Calling Analytics
- Meeting Quality Reports
- User Adoption Tracking
- PSTN Usage Reports
- Auto Attendant Metrics
Zoom Phone
PendingZoom Phone integration coming soon. Connect your Zoom Phone environment for complete call analytics and reporting.
Features
- Call Quality Dashboard
- Queue Metrics
- User Activity Reports
- Auto Receptionist Analytics
Other / Additional
DisconnectedHave a different platform? We support NICE CXone, Genesys, Mitel, and more. Contact us to discuss your integration needs.
Features
- NICE CXone
- Genesys Cloud
- Mitel / MiVoice
- RingCentral
- Custom API Integrations
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